Daniel Mudgett is an online community and systems expert who has led the implementation of multiple social collaboration and learning platforms. In this interview, Daniel talks about his experience implementing and managing a successful collaborative social intranet.
Planning for the launch of a community can be overwhelming, to say the least. There are many moving parts from technology to design to strategy and community management. All are important in their own right, because each contribute to a successful launch. It's easy to look at the big picture and feel like you're being asked to climb Mt. Everest (and if you have, kudos to you...this should be much easier ). In over a decade of community management, I've learned a few tips that will make the climb seem more like Mt. Hood. It's still intimidating, but much more do-able.
With many organizations using their intranets as a lifeline for sharing knowledge, there is a push to ensure that it meets current and future needs. Many Jive customers are either upgrading their current community, or implementing Jive for the first time to further support their internal communication efforts. Recently I worked with a client on a project to pull off a full intranet replacement with Jive.