Over recent years we’ve seen a focus on metrics showing more direct top and bottom line impacts and ROI for online communities. Jive's upcoming “PeopleGraph” promises to “re-establish people as the center of enterprise social networks." In this post, strategist Simon Scullion shows us how Jive's REST API can be used for Social Network Analysis.
Peter Drucker. I'll hazard a guess that (knowingly or unknowingly) we've all come across examples or quotes from the works of Peter Drucker. The recent 5th Global Peter Drucker Forum which focused on "managing complexity," brought him front and center again for me recently. During the event @dpontefract noted how the Return on Assets on public companies has collapsed since 1961 by 75%, with no signs of it turning around.