ABOUT US

our company

We are a dedicated team of social business experts who live what we teach, and use collaboration software to connect - with our partners, our clients and each other - every day. Our mission is to empower people, create community and reinvent business.

We help businesses at any stage of their social journey, and develop a customized road map to success and growth. Our services range from overseeing a full scale interactive intranet or customer community implementation to strategy, community management, and custom development. Our creative team works closely with clients to design a UI that fosters member engagement and supports business objectives.

We strive to help our clients embrace the transformations brought by digital collaboration tools. Working together, Social Edge will empower your company to be a leader in its industry.

6 years in business
Headquartered in NYC
350+ Clients serviced
Clients from over 30 countries
we speak english, spanish, PORTUGUESE and chinese
our team spans 5 countries

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Leadership Team

Get to know the leaders who represent the all-star Social Edge team.

Andrew Kratz

President

Andrew is the president and founder of Social Edge Consulting. His professional career has focused on solving business challenges with technology. Prior to this, Andrew spent five years at McGraw-Hill managing their corporate systems team. He also has 12 years of experience in Wealth Management IT at Merrill Lynch. His formal education consists of a BS in Computer Science from the College of New Jersey and an MBA in Finance from Rutgers University.

Monica Fahrer

VP, Operations

Monica leads the operations team to ensure the business runs smoothly - from HR and legal to tool and vendor selection. Before Social Edge, Monica spent 13 years with Merill Lynch in Asset Management and Private Client. She is a proud graduate of Rutgers University with a Mathematics major and Philosophy minor. She received her MBA from the Graduate School of Management at Rutgers University.

Brooks Jordan

VP, Business Development

Brooks is business development lead and social business strategist passionate about making organizations smarter and more nimble through social collaboration software. Brooks launched a social business platform from scratch at BlackRock, the largest asset management firm in the world, and helped build it into a thriving online community for 10,000+ employees.

Xena Lappin

VP, business development & Customer success, EMEA

Xena has worked in the enterprise social space with multiple small, medium and large enterprise companies as business sponsor, practitioner, and business adoption & strategy consultant. She is passionate about driving business excellence and challenging the status quo. She strongly believes the single strand which makes companies successful is people, and enabling them to collaborate and work better together. 

John Reynolds

VP, Technology

John has served in many Information Technology roles for nearly 20 years, including Application Development, Quality Assurance, Systems Integration, Sales Engineering, Project Technical Leadership, and Research & Development. Since 2010, John has focused on enterprise communities, developing applications on the leading software platforms for both internal interactive intranets and external customer communities.