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Intranet & Community Platform Migration Guide

Migrating your digital workplace or customer engagement platform doesn't have to be overwhelming. Our expert guide provides proven strategies for a smooth, efficient transition.

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Key Steps for Completing a Platform Migration

Download Our Platform Migration Guide to Learn About

Platform Selection

How to choose the right intranet or community platform that aligns with your organization's needs and goals

Data Migration

Best practices for transferring content, user data, and integrations without losing critical information

Implementation Planning

Step-by-step checklist to ensure a successful launch and maintain user engagement throughout the transition

A Sneak Peek Inside Our Guide

Prepare for a Successful Platform Migration

Are you considering migrating from one platform to another, but unsure of where to start? The concept of moving all of your content and users from one environment to another may seem daunting, but our team of experts can work with you to simplify the process and ensure everything runs smoothly. Today’s community owners may find themselves in a situation where they need or want to migrate to a new community platform. The three important areas of the migration to consider are platform selection, content migration, and platform configuration. Early timing and planning is crucial and could start as early as 18 months prior to the planned cut-over date. Additionally, we take a look at some of the typical costs and fees associated with the community migration that we hope will be valuable to your planning.

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FAQs

Frequently Asked Questions

What are the benefits of migrating to a new intranet or customer community platform?

Migrating to a new platform can provide enhanced features, better user experience, improved security, and greater scalability. It also allows for better integration with other tools and systems your organization uses.

How do I know if my organization needs a platform migration?

Consider migrating if your current platform no longer meets your needs, lacks essential features, has poor user adoption, or if your organization is undergoing changes such as mergers or acquisitions.

What is the typical timeline for a community platform migration?

A typical migration project takes 3 to 6 months. However, starting your planning 12 to 18 months in advance of your renewal or migration date is recommended for a seamless transition.

What are the key steps involved in a community platform migration?

The key steps include defining your community needs, selecting a new platform, preparing for the migration, executing content and data migration, and configuring the new platform to match your business requirements.

How much does it cost to migrate to a new community platform?

Costs vary depending on the complexity of your current setup, the amount of data to be migrated, and the new platform's features. Costs typically include software licensing, third-party services, and internal team resources.

Intranet & Customer Community Resources