Roadmaps, audits, and platform health checks built into your plan to stay ahead of problems.
Use-case expansion, training programs, and adoption campaigns that drive real value.
Platform adoption and business alignment improve results and justify your investment.
When intranets fail, it's rarely the software—it's the lack of ownership and post-launch support.
Prevent UX decay, admin turnover risks, and the dreaded "We launched it—now what?" syndrome.
We can assist with technical troubleshooting, UX and design updates, content governance, analytics reviews, adoption campaigns, training, and change management. Each plan includes flexible access to experts in platform administration, content strategy, design, and employee engagement.
Yes. We provide support for all intranet platforms, including top solutions like SharePoint, Jive, LumApps, and Unily, as well as custom or niche platforms. Our approach is tailored to your platform’s capabilities and your organization’s goals to ensure you get the best results.
No. Our plans include both technical and strategic support. That means we handle platform stability and bug fixes, but we also help with governance frameworks, content audits, adoption campaigns, training sessions, and long-term strategy to maximize ROI.
Every client is assigned a dedicated success lead who coordinates monthly or quarterly check-ins (depending on your plan), strategic planning sessions, and ad-hoc consultations when needed. This ensures consistent communication and measurable progress.
Response times depend on your plan tier. Standard plans include next-business-day responses, while premium plans offer a 4-hour priority SLA for urgent issues.
