Empowering Connections Through Dynamic Digital Communities & Modern Intranets

About Social Edge Consulting

We’re Social Edge Consulting, your digital community consultants. Building dynamic modern intranets and customer communities that empower our clients and their customers, partners,and employees to connect, communicate, and collaborate.
Modern intranet and customer community services
What We Do

Modern Intranets & Customer Communities

We work with leading organizations to create beautiful online communities that strengthen relationships and optimize how you connect, communicate and collaborate with your employees, customers and partners.



Founded in 2012, we have implemented over 500 internal and external communities and worked with companies of all sizes across all industry verticals. Our services range from overseeing full-scale community implementations to adoption strategy, community management, creative UX/UI, and custom development. Our technology services include data migrations, third-party integrations, and platform extensions. 



Businesses are quickly realizing the value of having a collaborative tool available to their employees and customers. Retaining legacy information as people change roles, crowdsourcing decisions, and knowledge-sharing, are vital to the growth of any organization.



Working together, we will empower your organization to be a leader in its industry.

Our Services

Intranet & Customer Community Solutions

SharePoint intranet templates
Boost Employee Collaboration

Modern Intranets

We believe an intranet should be more than just a website. A social intranet revolutionizes how you connect and collaborate internally and evolves with your organization. Empower your employees with an integrated hub that enables collaboration beyond a physical office space, improving productivity and overall satisfaction.

Engage your partners and customers

Customer Communities

Customer communities go beyond traditional customer service, enabling you to connect with your customers and prospects in real-time. With a customer community, you can improve call deflection rates, reduce your overall support costs and drive sales while significantly increasing customer satisfaction and brand loyalty.

Sharepoint Microsoft 365 integration
Our Products

Widgets, Add-Ons & Integrations

Extend your community with our suite of products designed to integrate seamlessly with your community platform.

Leading Software Platforms

We have created add-on products and third party integrations for leading community platforms to meet client business needs.

Platform Add-ons

We can enhance your community platform experience by creating new visualizations of the community content

Third-Party Integrations

We can integrate your community platform with leading 3rd party products to improve productivity and workflow.

Easily Configurable

No need to edit HTML. All of our products are customized using a user-friendly configuration panel.

Support & Innovation

All of our subscription products come with support and innovation at no extra cost.

Smart Pricing

We productive as many of our products as we can to create low price-point annual pricing.

Who We Are

Intranet & Customer Community Consultants

We are a dedicated team of social business experts who live what we teach, and use collaboration software to connect - with our partners, our clients and each other - every day.

We help businesses at any stage of their social journey, and develop a customized road map to success and growth. Our services range from overseeing full-scale interactive intranets or customer community implementation to strategy, community management consulting, and custom development. Our creative team works closely with clients to design a UI that fosters member engagement and supports business objectives.



We strive to help our clients embrace the transformations brought by digital collaboration tools. Working together, Social Edge will empower your company to be a leader in its industry.

25 Team Members

Spanning North America

600+ Customers

Enterprise, SMB, Internal & External

12 Years in Business

Founded in 2012
Testimonials

Our Work With Enterprise Companies

From the beginning, our build posed unique challenges; multiple customer communities with competing needs, each requiring distinct branding and heavy customization. But our partnership with Social Edge helped guide us throughout the process to identify limitations and find creative solutions. The team from Social Edge was critical to ensuring the successful implementation of our Jive instance.
Beetna Kim Baird
Wiley
Here at Pearson we felt it was time to shake things up in our Neo community. And the shake up came in the shape of this beautiful tile from the team at Social Edge Consulting.
Kim England
Pearson
We accelerated our timeline for launch and were able to accomplish this thanks to the quick support of the Verint Community team and Social Edge Consulting. As of April 21, the community has grown to over 650 engaged members sharing much-needed credible resources and best practices to help navigate the COVID-19 pandemic. We encourage anyone in the early childhood field to join our growing community.
Colleen Murphy
Early Childhood Connector
Meet The Leaders of the Social Edge Team

Our Leadership Team

Andrew Kratz

Andrew Kratz

President

LinkedIn

Andrew is the president and founder of Social Edge Consulting. His professional career has focused on solving business challenges with technology. Prior tothis, Andrew spent five years at McGraw-Hill managing their corporate systems team. He also has 12 years of experience in Wealth Management IT at Merrill Lynch. His formal education consists of a BS in ComputerScience from the College of New Jersey and an MBA inFinance from Rutgers University.

Monica Fahrer

Monica Fahrer

VP, Operations

LinkedIn

Monica leads the operations team to ensure the business runs smoothly - from HR and legal to tool and vendor selection. Before Social Edge, Monica spent 13 years with Merill Lynch in Asset Management and Private Client. She is a proud graduate of Rutgers University with a Mathematics major and Philosophy minor. She received her MBA from the Graduate School of Management at Rutgers University.

Brooks Jordan

Brooks Jordan

VP, Business Development

LinkedIn

Brooks is business development lead and social business strategist passionate about making organizations smarter and more nimble through social collaboration software. Brooks launched a social business platform from scratch at BlackRock, the largest asset management firm in the world, and helped build it into a thriving online community for 10,000+ employees.

John Reynolds

John Reynolds

VP, Technology

LinkedIn

John has served in many Information Technology roles for nearly 20 years, including Application Development, Quality Assurance, Systems Integration, Sales Engineering, Project Technical Leadership, and Research & Development. Since 2010, John has focused on enterprise communities, developing applications on the leading software platforms for both internal interactive intranets and external customer communities.

Allison Rouleau

Allison Rouleau

Director of Marketing

LinkedIn

Allison is ....

Intranet Consulting US Company
Our Team of Experts

Digital Community ConsultantsAcross North America

At Social Edge we have team members from coast to coast, and in Canada. Our team of Intranet and Customer Community professionals is based across North America in cities such as:

New York, New Jersey, North Carolina, South Carolina, California, Maryland, Texas, Minnesota, Indiana and Alberta, Canada

Build a Digital Community With Us

From platform implementation, strategy, and community management to integrations and custom development, we become an extension of your team to ensure your community is successful.
FAQs

Frequently Asked Questions about SharePoint

What does Microsoft SharePoint do?

Microsoft SharePoint is a platform for managing, sharing, and organizing information across teams. It enables secure document sharing, team collaboration, and customizable intranets, all integrated with Microsoft 365 for streamlined access and productivity. SharePoint’s built-in security and compliance features make it a reliable choice for businesses managing internal content and communication.

What does Microsoft SharePoint do?

Microsoft SharePoint is a platform for managing, sharing, and organizing information across teams. It enables secure document sharing, team collaboration, and customizable intranets, all integrated with Microsoft 365 for streamlined access and productivity. SharePoint’s built-in security and compliance features make it a reliable choice for businesses managing internal content and communication.