Our Search or Ask widget comes with its own configuration panel and can be placed on your community's global homepage or any group landing page. It doesn't replace Verint's universal search field, rather, it allows you to place search and display results front and center on the pages your customers are thinking "search first."
After you start typing in the search bar, you will see results display that are relevant to your search terms. You'll also see a button that will allow you to ask a question if you are unable to find what you're looking for. Administrators can set the widget up to have new questions post to a specific place in the community, anywhere in the community, or specific areas (e.g. option to post in one of two places.)
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