Social Edge managed the JiveX implementation & launch for Varonis Systems Inc., the leading provider of software solutions for unstructured, human-generated enterprise data. Named Varonis Connect, the objective of the community is to improve product support and enhance collaboration and engagement among the company’s customers, partners and employees. It also provides users with easy access to Varonis’ how-to guides and an extensive product knowledge base. Their JiveX community promotes two-way communication by encouraging users to ask questions, create discussions, and submit feature requests. In addition, the flexible theming and navigation options in JiveX allow Varonis to convey a look and feel to their external community that is synonymous with the rest of their branding touch points.
Using JiveX, Varonis Connect is a dynamic and user-friendly community that allows clients and partners to connect, make feature requests and read success stories. Additionally, Varonis sales engineers use JiveX to collaborate internally, replacing their email distribution list as their go-to option for asking questions. Here are four examples of places in the community that correspond to Varonis use cases: