A Strategic Roadmap for CX, Product, Community & Support Leaders

Customer Community Migrations Made Simple

Migrating your customer community platform can feel overwhelming — from technical hurdles and data migration to stakeholder alignment and user adoption. But with the right strategy and guidance, it doesn’t have to be.

Event Details

LOCATION

Recording

DATE

June 26, 2025

TIME

1:00PM ET

Why Attend

Rewatch the webinar with Social Edge Consulting and Higher Logic. A focused, interactive 30-minute session designed for CX, Support, Community, and Product leaders. We’ll not only break down the complexity of migrations — we’ll equip you with practical steps and proven strategies to turn a daunting project into a strategic win.

In this session, you’ll learn:

  • Why and when to migrate: Key signals that your current platform is holding you back

  • Plan ahead: How to set yourself up for success and avoid ccmmon challenges, and roadblocks.

  • How to do it right: A step-by-step roadmap used by successful enterprise teams

  • What to expect: Lessons learned and pitfalls to watch for from real-world migrations

  • Live Q&A: Get your questions answered by platform and strategy experts

Whether you're managing outdated forums, siloed Slack channels, a legacy or fragmented platform, or a patchwork of tools, this webinar will help you simplify the path to a modern, scalable community platform — and walk away with actionable next steps.

Your Expert Panelists:

  • John Reynolds, VP of Technology, Social Edge Consulting
  • Sara Collins, Associate Director, Strategy, Social Edge Consulting
  • Nicole Saunders, Sr. Director of CX Strategy, Higher Logic

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