Following the recent acquisition of Khoros, many customers are taking a closer look at what this change may mean for product direction, support models, investment priorities, and long-term platform stability. Rather than assuming immediate action is required, this on-demand webinar provides a practical framework to help community leaders understand the situation, evaluate potential impacts, and determine whether maintaining their current approach or exploring future alternatives makes the most sense.

This session is designed for customer and member community leaders, digital experience owners, and platform stakeholders seeking objective insight — not a migration pitch — so they can make informed, timing-appropriate decisions based on their organization’s needs.

What you’ll learn

• What the Khoros acquisition may signal for customers in both the short and long term
• How to assess whether your organization is likely to be affected — and to what degree
• Indicators that suggest staying the course is reasonable vs. when contingency planning may be prudent
• How to evaluate community platform options as part of responsible risk management
• Common considerations organizations review when preparing for potential platform change
• How to build internal alignment and a decision framework without urgency or disruption

Who this webinar is for

• Khoros customer and community managers
• Digital, CX, and support leaders responsible for community platforms
• Organizations reviewing platform strategy, modernization, or long-term operational risk

This webinar is advisory and platform-agnostic in nature, focused on helping teams gain clarity and confidence — whether they ultimately choose to remain on Khoros, monitor developments, or explore alternatives over time.

👉 Watch on demand to gain a clear understanding of the acquisition landscape and a practical framework for informed decision-making.

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