Intranet Community Management Tips

Dori Gray & Ruth Neighbors

We're thrilled to be your go-to source for monthly intranet insights. Join us on this exciting journey as we delve into the dynamic realm of the modern intranet and the digital workplace. From reality checks to thought-provoking hot takes, we've got your intranet covered. Subscribe now and never miss an issue delivered straight to your inbox!

A Tribute to Community Management: CMAD Special Edition 🎉

In honor of Community Manager Appreciation Day (CMAD), our January edition is dedicated to the unsung heroes of community building! Let's kick off with a reality check.

Dispelling Myths: The Crucial Role of an Intranet Community Manager

Myth: If you build it they will come.

Reality: A successful community doesn't run itself. It is crucial to have a Community Manager to offer guidance, encourage engagement, and maintain your content.

Elevate Your Community: Unlock Success with Our Intranet Management Services

Level up your community with our Community Management services! Seamlessly launch, effortlessly grow, and smoothly navigate transitions.

Intranet Community Launch: Setting the Stage for Success

Embarking on a new community implementation can be a challenging journey, especially in the initial weeks. At Social Edge, we understand the intricacies involved. Our experienced team is ready to support your project by providing a seasoned resource to collaborate with your platform project team. Together, we'll navigate the learning curve, ensuring a smooth and successful launch for your community.

Intranet Community Growth: Sustaining Momentum

Post-launch, as your community gains traction, the need for effective management becomes crucial. Expanding your team with a skilled community manager can play a pivotal role in fostering adoption and engagement. Social Edge offers extended support, ensuring that your community continues to thrive as it grows.

Interim Digital Workplace Community Management: Bridging Gaps with Stability

People move on, and internal promotions happen. If your community manager departs, leaving a gap in your team, it can disrupt workflow and progress. Social Edge steps in as a reliable partner, providing interim community management to maintain stability during the transition. This ensures a seamless handover while you search for the right long-term fit, preventing any disruptions to your community's success.

We're not just consultants; we're an extension of your team.

Hot Takes on Community Management: Beyond CMAD Celebrations

CMAD (Community Manager Appreciation Day) is once a year, but recognizing your Community Manager shouldn't be. CMAD is an excellent reminder to recognize and celebrate the people who keep your communities running—but it shouldn't be the only time you do so. Community managers juggle an array of responsibilities and often have to work at all hours. Make sure they know you appreciate their hard work and dedication. After all, a successful community doesn't run itself!

Navigating the Multiple Roles of an Intranet Community Manager

Community managers wear multiple hats, taking on roles from writers and editors to graphic designers and project managers. However, the "community manager trap" emerges when the expectation to excel in all areas becomes unrealistic.

Platform Spotlight: Unily - Leader in 2023 Gartner® Magic Quadrant™

Unily was recently named a Leader in the 2023 Gartner® Magic Quadrant™ for Intranet Packaged Solutions. Companies with plenty of content in need of organization should consider Unily. Their CMS makes it easy to ensure every piece of information lives in the right place, with the right people able to update and maintain. With flexible landing pages, every creator can make their site their own.

Join Us At Our Upcoming Digital Workplace Conferences: Intranet Reloaded and Microsoft 365

We're on the scene at Intranet Reloaded and Microsoft 365. Let's connect, share insights, and explore the latest in intranet innovations.

Missed CMAD? Explore The Community Manager Appreciation Day Gift Guide

Missed CMAD last week? No need to worry—there's always time to celebrate! The Community Roundtable has curated a fantastic Community Manager Appreciation Day Gift Guide. While these would all be excellent gifts for the Community Manager in your life, our favorite is the "Times I was right and nobody listened" notebook. Read on and discover the perfect gift for the community manager in your life!