We're seeing growing adoption of cloud-based platforms for communities and social intranets, but can we call it a trend? Are we seeing companies switching from on-premise and hosted installations to Software as a Service (SaaS).
Earlier this month, Jive rolled out a variety of new features and functionality now available in internal, Jive-n, and external, Jive-x, communities. Community managers and system administrators can manually update their cloud instances to include these new features directly from the admin console with one click: System > Settings > News and select Enable.
If you're like us, you get excited when Jive announces its Cloud upgrades. Sometimes they're technical enhancements that community members don't notice (but we do!), and are game changers. Sometimes, it's a game changer for us and for end users; and that's how we feel about the News feature. When Jive announced the News feature, which included an auto-follow option, we knew that would make a lot of our customers (and us, too!) very happy. So after testing this out in our own Jive Community (known as Edgeville, in case you were wondering) we spoke with clients and came up with a few best practice/use case scenarios to help get you started.