Advocacy for people has been the center of both my personal and professional life for over 15 years. I have worked for many companies in collaboration where I partnered with organizations in the midst of change to encourage leadership teams to communicate with the "boots on the ground,"and vice versa. I saw firsthand that we are facilitators in helping companies evolve their business, communications, relationships and access to information.
Some of the more challenging conversations you will have regarding your new social collaboration platform are with your front line business teams. These are the job functions that are at the heart of your organization. They have no time to waste and many will be skeptical of “hot trends” that might be long on promises and short on delivering. It is worth the time to spend with them as they have the most to gain from social tools.
I was fortunate to attend Jive World 2012 in October, and sat in on a number of sessions regarding community management, and internal and external communities. One of the presentations, “Breaking Down Walls: Work in Private with Anyone, Anywhere,” resonated with me. The idea that privacy is possible no matter how public your space, is good news to many businesses.
The time for participatory and collaborative health care is here and Jive is the platform of choice to bring social collaboration to patients, physicians, health systems and clinics. Jive brings the value of immediacy and transparency to patients and health providers. Take a look at our new Jive-sponsored whitepaper, Reducing Costs and Increasing Value: Social Collaboration Opportunities in Healthcare.
Andrew Kratz, president and founder of Social Edge Consulting, shares his thoughts on the business value of communities in the first of a series of blog posts. In this post, Andrew talks about how his social journey began, his background working with collaboration platforms, and two challenges the community platform industry faces.
Social Edge president Andrew Kratz shares a story about one of the first "aha" moments he had with his company's internal community. With a simple update he posted, he was able to form connections with employees he may not have had the opportunity to connect with otherwise. Learn more about the benefits of transparency in the workplace in his post.
Some business leaders have expressed the concern that social interactions in an employee community will result in a loss of productivity. In this blog post, Andrew Kratz shares a story on how an interaction he had in such a social group ended up benefitting his organization and led to improved company outcomes.
Daniel Mudgett is an online community and systems expert who has led the implementation of multiple social collaboration and learning platforms. In this interview, Daniel talks about his experience implementing and managing a successful collaborative social intranet.
Andrew Kratz talks about top-down and bottom-up communication and the magic they create inside a community-based intranet.
When you start your day, how many emails do you delete after just a quick skim or without even opening them? How many emails were you not cc'ed on but should have been? (A question you often don't know the answer to until it is too late). Learn more about how an internal collaboration platform can help ensure you get the communications you need.
Our team is often asked by new clients to help them apply social business to their organization. The client leadership team recognizes that social media and collaboration are more than just a trend. Learn more about where you should start if you're considering an internal community to meet your organization's digital transformation goals.