Our extensive experience in evaluating and implementing modern intranet platforms has brought Igloo into the spotlight on our shortlist. Igloo's user-friendly digital workplace platform, including the recent Igloo Flex, is designed to unify desked and frontline employees. With a broad customer base, Igloo excels in out-of-the-box solutions, a comprehensive knowledge base, responsive customer support, and a dedicated customer room.
Organizations need practical tools to streamline communication, collaboration, and information sharing in today's fast-paced business world. Here we explore the key differences between traditional and social intranets to help you make an informed decision about which is best for your organization.
SharePoint, Microsoft's leading collaboration platform, has always enabled organizations to manage their content, streamline processes, and collaborate effectively. The platform's capabilities have significantly enhanced with the introduction of new features in the latest versions of SharePoint. Let’s explore three critical aspects of the latest versions – Security and Sharing, Lists vs. Microsoft Lists, and Dataverse.
Facing executive fears when implementing an employee community? You're not alone! Employee communities boost collaboration, engagement, and innovation. But executives often have valid concerns that need to be addressed for successful adoption. Here we tackle the top fears, from security risks to productivity, and offer insights on how to successfully overcome these challenges.
Internal communities are essential to modern businesses. A user-friendly platform that provides valuable content and focuses on employee engagement can make your internal community a vibrant and dynamic part of your organization. Here are our top 3 tips to creating a culture of innovation and productivity within your organization's internal community.
Executives can play a crucial role in their intranet's success by promoting its importance, providing resources for content creation, leading by example, and allocating resources to maintain and improve the intranet. Here are ten ways executives can support their company intranet and ensure that it is an effective tool for achieving organizational goals.
Following a decade of growth and innovation, Zapier sought a platform to scale its internal communication operations. Zapier relied on Social Edge, a LumApps partner, to implement and customize their internal online community. Check out the case study to learn more about their challenges, key use cases, and successful results.
As the world becomes increasingly digital, businesses are realizing the value of online communities for both internal and external purposes. But if you're not familiar with the concept, you might be wondering: what exactly is an online community? Simply put, it's a digital platform where customers, clients, or employees can interact, share knowledge, and collaborate, making it a vital tool for organizations of all sizes.
Slack and Microsoft Teams are popular platforms companies use to streamline internal communication and collaboration. While these tools can be effective for team communication, they're not a substitute for a dedicated community for employees.
During her first week as an Enterprise Community Manager, Dori introduced herself with a blog post called "My Work Uniform." In this blog, Dori talks about the impact a single post can make in an internal community, how it got the attention of the C-Suite, proving the power a community platform can have on employee engagement and company culture.
Like-minded Austinites kicked off 2016 at the Capital Factory with a conversation about the emerging trend of digital communities. Lead by Jive and Social Edge Strategists, the intimate group discussed online communities and how they related to them.Everyone in the room agreed that a positive customer experience was extremely important for a company. They are not alone. According to Parature's 2015 Global State of Multichannel Customer Service Report, data shows that 97% of consumers worldwide say customer service is a major consideration in choosing their favorite brand.
Last week Facebook launched their much anticipated new enterprise social network offering, Workplace, formerly known as Facebook at Work. The service is designed to transform business communications by improving internal communication and collaboration. Workplace is a separate product from personal Facebook. Users have unique accounts within Workplace where they can create and join groups to collaborate virtually with their coworkers, although the option to link accounts is available in a user's settings.
Senior consultant and community manager Kaitlin Connor was involved in the rollout of a Fortune 100 investment bank's enterprise collaboration platform powered by Jive. From 2013 to 2016, she worked as an embedded community manager onsite at their offices in New York City.
Social Edge president Andrew Kratz shares a story about one of the first "aha" moments he had with his company's internal community. With a simple update he posted, he was able to form connections with employees he may not have had the opportunity to connect with otherwise. Learn more about the benefits of transparency in the workplace in his post.
Some business leaders have expressed the concern that social interactions in an employee community will result in a loss of productivity. In this blog post, Andrew Kratz shares a story on how an interaction he had in such a social group ended up benefitting his organization and led to improved company outcomes.
Daniel Mudgett is an online community and systems expert who has led the implementation of multiple social collaboration and learning platforms. In this interview, Daniel talks about his experience implementing and managing a successful collaborative social intranet.
Andrew Kratz talks about top-down and bottom-up communication and the magic they create inside a community-based intranet.
Are you looking for best practices on how to curate content and create meaningful places that enable community members to find what they need in a more efficient way? Join us on Wednesday, June 19th at 11 AM Eastern for our first Social Edge Customer Panel to get insights on these topics and more!
On June 19th Social Edge hosted our first Customer Panel: Building Better Use Cases, featuring panelists Dina Vekaria and Dori Gray, Community Managers at Pearson and Medidata. They shared their use case best practices and presented live demos of their internal communities, Pearson Neo and Medidata Express. Check out the recap to learn more!
When you start your day, how many emails do you delete after just a quick skim or without even opening them? How many emails were you not cc'ed on but should have been? (A question you often don't know the answer to until it is too late). Learn more about how an internal collaboration platform can help ensure you get the communications you need.
Our team is often asked by new clients to help them apply social business to their organization. The client leadership team recognizes that social media and collaboration are more than just a trend. Learn more about where you should start if you're considering an internal community to meet your organization's digital transformation goals.
Suddenly working from home? Struggling with the transition? After 8 years of primarily working remotely, the Social Edge team shares their tips and tricks to create an environment that enables you to successfully work remotely.
There is little doubt that historians will be analyzing 2020 for decades to come due to the impact of COVID-19, the US election, and the social justice movement. We look with optimism toward 2021 and a return to a new normal. With input from the Social Edge team, here are President and Founder Andrew Kratz's reflections on a most unique year.