You’ve spent months evaluating which platform is best for your organization. You're confident you have selected the right tool, and have a good plan for implementing it. But if you build it, will they come? Knowing your audience, tailoring the messaging, and timing your communications properly will help you have the best chance of success.
How many platforms do you normally sift through to procure the right contact information and quickly get in touch with someone in your organization? When you finally designate the right contact, how long does it take to put a message, email, or call into action? Many of us are caught in the tangled enterprise web of collaboration platforms, employee directories, and communication mechanisms, unaware of how to painlessly unravel ourselves from this weave of anti-collaboration.
Andrew Kratz talks about top-down and bottom-up communication and the magic they create inside a community-based intranet.
When you start your day, how many emails do you delete after just a quick skim or without even opening them? How many emails were you not cc'ed on but should have been? (A question you often don't know the answer to until it is too late). Learn more about how an internal collaboration platform can help ensure you get the communications you need.
Our team is often asked by new clients to help them apply social business to their organization. The client leadership team recognizes that social media and collaboration are more than just a trend. Learn more about where you should start if you're considering an internal community to meet your organization's digital transformation goals.