Inside Edge

News, tips and thought leadership from the Social Edge team.

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The Unexpected Power of Community

During her first week as an Enterprise Community Manager, Dori introduced herself with a blog post called "My Work Uniform." In this blog, Dori talks about the impact a single post can make in an internal community, how it got the attention of the C-Suite, proving the power a community platform can have on employee engagement and company culture.

Change Management Best Practices when Migrating Platforms

You’ve spent months evaluating which platform is best for your organization. You're confident you have selected the right tool, and have a good plan for implementing it. But if you build it, will they come? Knowing your audience, tailoring the messaging, and timing your communications properly will help you have the best chance of success.

Tips for Training a New Community Manager

When welcoming a new community manager to the team, there are several ways to help prepare and give them the experience to better their career performance. As a new community manager herself, Sara Campbell shares helpful tips she has put together based on her experience recently joining the Social Edge team.

The Community Manager Trap

We're excited to announce that Senior Community Manager extraordinaire Dori Gray has recently joined the Social Edge team! In honor of Community Manager Advancement Day, she’s sharing her tips on how to avoid the “community manager trap” and the key to being successful, even while juggling many roles and wearing many hats.

2020 - A Year in Review

There is little doubt that historians will be analyzing 2020 for decades to come due to the impact of COVID-19, the US election, and the social justice movement. We look with optimism toward 2021 and a return to a new normal. With input from the Social Edge team, here are President and Founder Andrew Kratz's reflections on a most unique year.

Working Remotely as a Deaf/Hard-of-Hearing UX/UI Designer

When Creative UX/UI designer Lakeishia Grant started her role at Social Edge, she knew things would need to be very different if she wanted to be successful, especially while working remotely. Here are tips she recommends for other deaf/heard-of-hearing designers - and their coworkers - to improve how to work together.

The Event Tile is now included in EdgePack for Jive!

We're excited to announce today that our Event Tile has now been added to EdgePack for Jive at no additional cost! This new addition brings the total number of tiles available in the EdgePack bundle to twelve. Check out the announcement to learn more about the Event Tile and how to get it set up in your community.

How We're Giving Back in 2020

On behalf of #GivingTuesday, Andrew Kratz announces two charitable contributions we're making on behalf of the Social Edge team. We're backing our commitment to freedom & fairness with an investment in minority small-owned businesses and communities, and making a donation to an organization that's meaningful to our clients and our employees.

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